Information Centre Senior Analyst - 1985-1993

End-user computing and Rapid Application Development.
 
Provided end-user consultancy, advice and guidance and managed a Rapid Application Development function with eight analysts and developers.

Developed shipboard, shipping, warehousing and logistics systems.

Designed software and general strategy.

Asset managed the installed base of 1,000 PCs, hardware and software.

Managed supplier control and negotiations, implementation support, cost-benefit analysis and cost justification.
Managed the Help Desk PC function for 6,000 users worldwide, with user profiling and problem management.